Shipping Policy
Free shipping on orders $80+. Standard delivery 3–7 business days; express 1–3 business days. Tracked & insured.
Support
We'd love to help.
Order questions, lash advice, or wholesale enquiries — drop us a line and we'll reply within 24 hours.
Studio HQ
R. Líbero Badaró, 501 - Centro Histórico de São Paulo, São Paulo - SP, 01009-000, 9 andar
See hours →Track your order
Enter your order number and email to see live tracking.
Need lash advice?
Our Lash Guide answers most product questions in under 2 minutes.
Read the Lash Guide →Frequently asked
How quickly will I receive my order?+
Standard orders arrive in 3–7 business days. Express in 1–3.
Can I exchange a lash style?+
Yes. Unopened trays can be exchanged within 30 days.
Do you offer wholesale?+
Yes — get in touch via the form above with 'Wholesale' in your message.
Are your products vegan?+
All our lashes are 100% synthetic PBT, vegan and cruelty-free.
Return & Refund
30-day return on unopened items. Defects refunded or replaced within 14 days of delivery.
Privacy Policy
We never sell your data. Your details are used only to fulfill your order and improve your experience.
Terms of Service
By using our site you agree to our terms. Pricing and availability subject to change without notice.